Philadelphia Federal Credit Union

Senior Lead Developer

Things I did....

Lead developer across multiple work groups, In my role I head programming projects for internal application development and marketing. I also work with core systems, Jack Henry & Associates Symitar platform, working directly with credit union transaction software with internal records and 3rd party vendor integration. I am personally responsible for custom internal HR software, SharePoint Intranet redesign and website development and management.

In my role I have successfully integrated my marketing and development knowledge to move application development forward in my time and set new standards for application design, use and interaction. By conducting user interviews, work flow surveys, analytics reviews and best practices mixed with proven design models I was able to increase adoption, streamline the user experience and prioritize information in a more effective manner. Results included higher adoption rates of users, up over 200% and reduced help desk tickets freeing up resources for other work and an overall increase in user satisfaction.

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